Privacy policy

Last Updated: April 2026

Sencea ("we," "our," or "us") operates sencea.com. This Privacy Policy explains how we collect, use, disclose, and protect your personal information in compliance with applicable laws, including the California Consumer Privacy Act (CCPA) and applicable U.S. federal regulations.

1. Information We Collect

We collect the following categories of personal information:

Identifiers: Name, email address, phone number, billing and shipping address, IP address
Commercial Information: Purchase history, order details, payment method type
Internet Activity: Pages visited, time on site, browser type, device identifiers, referring URLs
Geolocation Data: General location derived from IP address
Inferences: Preferences and interests derived from browsing behavior

2. Legal Basis for Processing

We process your personal information on the following legal grounds:

Contract Performance: To fulfill your orders and provide customer support
Legitimate Interests: To improve our services, prevent fraud, and conduct marketing analytics
Legal Obligation: To comply with applicable laws and regulations
Consent: For non-essential cookies and targeted advertising (where required)

3. How We Use Your Information

Process and fulfill orders
Send order confirmations and shipping updates
Provide customer support
Detect and prevent fraud
Improve website performance and user experience
Serve personalized advertisements via Google Ads
Comply with legal obligations

4. Cookies and Tracking Technologies

We use the following types of cookies:

Strictly Necessary Cookies: Required for site functionality (e.g., shopping cart, checkout). Cannot be disabled.
Analytics Cookies: Google Analytics — used to understand how visitors interact with our site. Data is anonymized where possible.
Advertising Cookies: Google Ads — used to measure ad performance and serve relevant ads based on your browsing behavior.

You may manage cookie preferences through your browser settings. Disabling certain cookies may affect site functionality. For more information, visit optout.aboutads.info.

5. Google Ads and Remarketing

We use Google Ads, including remarketing features, to display advertisements to users who have previously visited our site. Google may use cookies to serve ads based on your prior visits. You can opt out of personalized advertising at Google Ads Settings or via the Network Advertising Initiative opt-out page.

6. Information Sharing and Disclosure

We do not sell your personal information. We may share your information with:

Shopify Inc.: Our e-commerce platform provider (see Shopify's Privacy Policy)
Shipping Carriers: To fulfill and deliver your orders
Payment Processors: Shopify Payments (powered by Stripe) for secure transaction processing
Google LLC: For analytics and advertising services
Law Enforcement: When required by law or to protect our legal rights

7. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Order records are typically retained for 7 years for tax and accounting purposes.

8. Your Rights Under CCPA (California Residents)

If you are a California resident, you have the following rights:

Right to Know: Request disclosure of the categories and specific pieces of personal information we have collected about you
Right to Delete: Request deletion of your personal information, subject to certain exceptions
Right to Correct: Request correction of inaccurate personal information
Right to Opt-Out: We do not sell or share personal information for cross-context behavioral advertising as defined under CCPA
Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights

To exercise your rights, contact us at support@sencea.com with the subject line "CCPA Privacy Request." We will respond within 45 days.

9. Data Security

We implement industry-standard technical and organizational security measures, including SSL/TLS encryption, access controls, and regular security assessments. However, no method of transmission over the internet is 100% secure.

10. Children's Privacy

Our website is not directed to children under 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated "Last Updated" date. Continued use of our site after changes constitutes acceptance of the updated policy.